Niclas Johansson, Gustaf Fagerberg Ab, Sweden
Gustaf Fagerberg is a Swedish distributor specializing in instrumentation, measurement equipment, and valves. The company has been established in the market for many years and is well known for its experience and strong position in heavy and demanding industries, including pulp and paper, power generation, nuclear, and chemical industries. The cooperation with Jouka is primarily focused on special situations.
Historically, Jouka has not been our number one choice for ball valves, as we have long-standing relationships with other established suppliers. However, in certain special cases Jouka proved to be very good, which is why we decided to start working with them. Today, when there is a demand for something beyond standard solutions, Jouka comes into the picture.
Jouka’s key strengths are short lead times and their ability to deliver valves in exotic alloys and demanding materials. For example, while some suppliers may require up to 15 weeks for delivery, Jouka can sometimes deliver within one to two weeks, which is a clear advantage. For standardized products, we still rely on other suppliersn but Jouka adds value mainly in niche applications and special cases.
The support from Jouka has been good, and their technical support is strong and quick. However, the greatest value for us lies in their flexibility and their ability to deliver niche solutions. They understand specific requirements well and respond accordingly. I would definitely recommend Jouka as a partner in the right areas. Their flexibility, strong communication, and good lead times are the main advantages compared to other suppliers. This is also highly valuable for OEMs and machinery manufacturers who require a reliable and continuous supply.
The biggest impact of working with Jouka has been improved availability of specialty solutions and shorter lead times for demanding materials. This gives us an additional option to serve our customers when other suppliers are unable to deliver quickly.
