Heikki Hämäläinen, U-Cont Oy, Finland
U-Cont, which supplies fuel systems to industry and service stations, uses valves specifically for fuel handling and its process systems. The company requires its partners to be able to come up with new solutions, take customer needs into account, and be prepared to build new solution models, which enables continuous development.
Our challenge was to find valves and materials that would meet our customers’ strict requirements, such as frost resistance and ATEX regulations. We found Jouka, who has helped us in choosing solutions and materials. Solutions are now being developed to meet our needs. We have found Jouka’s approach to handling new requirements to be valuable.
Cooperation has brought speed and flexibility to valve deliveries. Tailored solutions have enabled us to meet our demanding customer-specific requirements.
We value Jouka’s flexibility and ability to provide customized solutions. Customer service and technical support work well, and delivery reliability and flexibility are clear strengths.
Communication and cooperation have also gone well, as Jouka does not push solutions but genuinely develops them based on our starting points. Trust has grown and our outlook for the future is very positive.
